We accept all major credit cards (i.e., Visa, MasterCard, Discover, and American Express); no surcharge for purchases made with a credit card. However, please be sure to provide your exact billing address and telephone number as noted on file with your credit card bank. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
We also accept money orders and cashier’s checks (U.S. Dollars only) as a form of payment. Orders are processed upon receipt of a money order or cashier’s check. However, we do not accept company or personal checks. There will be a $25 fee charged for all returned checks.
Jacquelle’s will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Florida. For orders shipped to other states, you are solely responsible for all sales or other taxes.
Liability for loss and damaged products will pass to the customer upon delivery from the carrier. All shipments will be made on a “ground” basis (except for Alaska, Hawaii, and overseas). Customers will be charged for a premium service at the incremental cost of this service over ground rates. Merchandise damaged in shipping must be reported within 48 hours of receipt. Please allow 7-10 days for shipping.
Jacquelle’s will gladly accept the return of products that are:
• defective due to defects in manufacturing for 30 days from the date of purchase;
• unopened and undamaged product(s) within 30 days from the date of purchase; and
• mistakes that we make resulting in the shipment of incorrect product(s) will also be accepted for return up to 30 days from the date of purchase.
All purchases are final 30 days from the date of purchase.
All orders will be shipped in a timely manner (usually within 2-3 business days or less) so that you receive them within 7-10 business days. We cannot guarantee when an order will arrive. We ship through the U S Post Office and cannot be responsible for shipping errors or delays once the order is delivered to the USPS. Consider any shipping or transit time offered to you by Jacquelle’s or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping rates may vary from country to country. For all international orders, we will get back to you with the actual shipping charge after receipt of your order. We will subtract the flat $6 from your final shipping rate. We will ship after we receive your approval. You can check with us by calling us at (850)583.6565 or emailing us at info@jacquelles.com.
USPS provides a reference tracking number that is very basic (transit of package out of USA and sometimes, the arrival at your customs point) through www.usps.com. International shipping usually takes 2 to 3 weeks and sometimes longer.
Customs duty/charges/taxes also vary from country to country. We are in no way responsible for this charge. You can check with us by phone 1+(850)583-6565 or email us for clarifications on the shipping rates.
We will make every attempt to ship all products contained in the order at the same time. However, out-of-stock products or products that are otherwise unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. If you elect not to have back ordered products shipped to you on availability, we will refund the amount of any unshipped products to your bank card. You will only be charged for shipping at the rate quoted to you on your purchase receipt, as there is no additional shipping charge for shipping back ordered products to you. The entirety of the shipping charge will be charged to the first product(s) shipped on a multiple product shipment order.
We will ship your product as it becomes available. Usually, products will get to you in 5 business days. However, there may be times when the product(s) you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for shipment within 2 business days. You may cancel your order at any time prior to shipping.
In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Jacquelle’s shall have the right to refuse or cancel any orders placed for a product(s) listed at the incorrect price. Jacquelle’s shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Jacquelle’s will immediately issue a credit to your credit card in the amount of the incorrect price. You may elect to pay the correct price and adjust your credit card billing as required.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Jacquelle’s reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Jacquelle’s signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Jacquelle’s. Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Jacquelle’s respects the privacy needs and concerns of our customers. We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to send you updates or other information that can enhance your holistic living experience. If you only wish to receive emails relevant to your orders, when you get the 1st informational email from us unsubscribe and you will be taken off our mailing list but you will still receive emails pertinent to your order(s). Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Jacquelle’s site. We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Other sites that may be accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Jacquelle’s is not responsible for the actions of third parties or other sites.
From time to time we may modify or amend our terms and privacy statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion.
Copyright © 2018 Jacquelle's - All Rights Reserved. This information is for educational purposes only, and is not intended to prescribe or diagnose or make claims for medical advice, directly or in-directly.